A Rental Technician is responsible for outfitting guests with rental equipment and explaining its safe use. The rental technician will be outgoing, fun and customer oriented. They play a key role in making sure that guest experiences are exceptional.
Responsibilities:
• Greet guests as they enter the rental shop
• Ensure that guests accurately complete rental forms
• Find the proper boot fit for each customer to create positive slope experiences
• Recommend ski/board length and make sure bindings are set correctly for skill level
• Provide resort information to the guest
• Check returned rentals for damage
• Maintain cleanliness of the shop and proper storage of all equipment
Knowledge, Skills and Abilities
• Strong customer service skills
• Must be approachable, dependable and a strong team player
• Must be able to deal with people of various ages with animation and with patience
• Must have basic mechanical skills and knowledge of hand tools