What happens if I get hurt?

While we work hard to minimize risks at the Adventure Park, there is some inherent risk when participating. All guides have gone through extensive training in order to minimize this risk and provide the best possible service in case of injury. There are also staff with advanced first aid training on-site. If you are hurt on the tower, but still able to walk safely, please notify a guide. We will provide first aid as necessary. If you are hurt while on an element or are unable to move, call for help and one of the guides will lower you to the ground where they can provide first aid and offer assistance as needed.

Show All Answers

1. How long do I get to spend on the Adventure Park?
2. Can I bring my cellphone up on the Adventure Park?
3. What are the height/weight/age requirements for the Adventure Park?

***Children that are 140 cm (55 in) tall do not need to be accompanied while using the Park. Children under 140 cm tall need to be accompanied by someone who is at least 16 years old and 140 cm tall. This chaperone will be required to supervise the child for the entire duration at the tower.

Each chaperone may watch up to 5 children, as long as the whole group stays together while using the tower.

Please note: there is no childcare services on site.

4. Where is Kinosoo Ridge located?
5. What are the hours of operation of the Adventure Park?
6. What happens if I’m late?
7. Do you have options for people with disabilities?
8. What happens if there is adverse weather conditions during my scheduled booking time?
9. What is your cancellation policy?
10. Can you book online?
11. Who can ride the Giant Swing and how does it work?
12. What happens if I need to take a break or go to the washroom?
13. Do I have to do Ground School again if I have been there before?
14. How does chaperoning work and what else do I need to know about supervising my kids?
15. Can I buy food there?
16. Do I need to bring my own harness or rock climbing shoes?
17. What do I have to wear; is there anything I need to bring with me?
18. What happens if I get hurt?
19. How athletic do you have to be?
20. What happens if I fall?